Featured Blogs

Prevent Holiday Credit Card-Related Scams
October 2024
‘Tis the Season: 7 Ways to Prevent Holiday Credit Card-Related Scams
Guide to the Power of Instant Payments - Main Image
October 2024
Your Ultimate Guide to the Power of Instant Payments
man-showing-number-four-with-fingers - Image for 4 Great Benefits of Digital Wallets
September 2024
4 Great Benefits of Digital Wallets (& How Apple Pay® Can Help)

Featured Case Studies

Lone Star Credit Union

Lone Star Credit Union (LSCU) is proud to be a Texas-based credit union since 1967, with a philosophy of “people helping people.” Its reputation is built on a vision to strengthen the local community through shared values and high-impact relationships. Member needs and technological innovation have been the focus of LSCU. They believe success in these areas is more than possible; it’s necessary.

WEOKIE Federal Credit Union

Before leveraging SWIVEL’s comprehensive payment solution, WEOKIE Federal Credit Union juggled multiple business partners to try simplifying payments for its members: One provider to handle credit card payments by phone, another provider to handle web payments, and another provider to facilitate check-byphone transactions. Not only was it tough managing multiple relationships, but the business partners weren’t leveraging the latest technology.

Perspectives

Pay Online
May 2023
Back to the Basics:  Steps to Take to Improve Users’ Online Payment Experience
Swivel Customer Services lady Laughing
February 2023
Humanizing The CX in OMNICHANNEL Banking
Couple Paying Mortgage online with SWIVEL's Platform
October 2022
Opportunities for Humanization to Make a Difference During Final Pay Offs

Knowledge

Strategies for Designing a Seamless Self-Serve Payments Experience
With the meteoric rise of mobile apps and othr smartphone technology over the past decade, UX design has become a critical tool in ensuring your account holders can easily access, navigate, and enjoy your institution’s self-serve payments ecosystem.
Meet the Payment Preferences of Today’s Consumers
With new tech solutions, you can meet consumer demand for easy payments.

In The News

May 2024
WEOKIE FCU SWIVELs to a Unified Transaction Enablement Platform
Three years ago, WEOKIE Federal Credit Union began implementing the SWIVEL Transaction Enablement Platform, which provides multiple payment channels through a single platform. This allowed the $1.5 billion Oklahoma City-based credit union to eliminate many of the manual payments processes, automate payment posting to the core and significantly reduce call center volume and queues.
May 2024
Jason O’Brien Talks Power of Transaction Enablement
Jason O’Brien, CEO at SWIVEL, joined us in the Studio Lounge to provide a summary on SWIVEL’s transaction enablement platform, his firm’s working partnership with Eltropy.

Press Releases

October 2024
SWIVEL™ Named PayTech Awards USA 2024 Winner for “Top Innovation in Payments
SWBC’s SWIVEL Transactions, LLC, a leading fintech company specializing in integrated transaction enablement solutions, has been named a PayTech Awards USA 2024 winner
September 2024
SWIVEL™ Named PayTech Awards USA 2024 Finalist in Multiple Categories
SWIVEL’s Transaction Enablement™ platform recognized as an innovative paytech solution helping institutions meet the evolving needs of today’s payments environment.

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Learn more about Transaction Enablement™