Our Resources

Press Releases

April 2024

Alkami and SWIVEL Partner to Provide Financial Institutions with Improved Payments Functionality

Alkami Technology, Inc. announced that it has formed a partnership with SWIVEL. Through Alkami’s single sign on integration with SWIVEL’s Transaction Enablement™ Platform, Alkami’s bank and credit union clients can now easily take advantage of SWIVEL’s loan payments capabilities, offering their account holders the benefits of greater choice, speed, and flexibility when it comes to their loan payment options.

February 2024

SWIVEL™ to Improve Transaction Enablement

SWIVEL is excited to announce it is working with J.P. Morgan Payments to improve its offering around direct card processing. The integration is part of SWIVEL’s long-term initiative to provide its clients with more robust transaction enablement.

December 2023

SWBC’s SWIVEL™ Acquires Magic-Wrighter, Inc.

SWBC’s SWIVEL™ Transactions, LLC, a leading fintech company specializing in integrated transaction enablement solutions, announced today it has acquired ownership of Magic-Wrighter, Inc., a leader in the fintech and payments industry.

October 2023

Crocker Joins SWIVEL™ as Chief Operating Officer

SWIVEL is excited to announce Amanda Crocker has joined their team as Chief Operating Officer (COO), a new role for the growing software company.

July 2023

SWIVEL™ added to AKUVO’s portfolio of connected services

SWIVEL, an SWBC Company, is pleased to announce the integration of its platform to AKUVO’s collections and credit risk platform, Aperture. Connecting these two industry-leading technologies will enable mutual customers to process payments quickly and securely as part of their collections workflow, adding new efficiencies to their everyday process.

May 2023

SWIVEL™ Expands Integration with Eltropy

SWIVEL™ Transactions, LLC, in collaboration with Eltropy, is pleased to announce the launch of enhanced payment reminder and acceptance capabilities.

January 2023

SWIVEL Announces Integration with Fiserv Corillian Home Banking Application

Enables greater ease of use and faster access to payments for credit unions.

May 2022

SWBC launches fintech company SWIVEL™, focused on frictionless, integrated transaction enablement

SWBC is excited to announce SWBC Payments is now SWIVEL™ Transactions, LLC. SWIVEL will focus on its industry-leading transaction-enablement platform used by more than 800 financial institutions across all 50 states to make it easy for account holders to execute transactions.

In The News

December 2023

Humanizing the CX in Omnichannel Banking

A strong customer relationship stands as the greatest asset for community banks and credit unions. That distinct affinity is so valuable that fintechs and large banks are spending billions of dollars to emulate the kind of emotional connections and personalized relationships smaller banks and CUs have in spades.

June 2023

Humanizing The Digital Experience

Dive into this article with Jason O’Brien, CEO of SWIVEL and Ray Birch of CUToday, where they discuss the importance of credit unions harnessing the key humanization opportunities that build new relationships and strengthen current ones.

November 2022

Economic Trends Hasten Transition to Digitization

Great article by Blake Hastings, SVP Corporate Strategy and Chief Economist at SWBC, parent company of SWIVEL where he addresses the future of digital technology in the financial sector, and taking stock of the economic conditions that will play a role in accelerating or slowing the inexorable trend toward digitization.

Featured Blogs

March 2024

Power in the Process: Move at the Speed of Now!

January 2024

Revolutionizing Financial Operations: The Dynamics of Real-Time Payment Data Posting

August 2022

Adhering to Nacha’s Fraud Risk Management and Monitoring Rules

January 2022

2022 Product Outlook for Financial Institutions: Payments

November 2021

Keeping Pace with Digital Demand for Self-Service Payments Options

August 2021

Three Quick Tips for Delighting Your Account Holders

Perspectives

May 2023

Back to the Basics: Steps to Take to Improve Users’ Online Payment Experience

February 2023

Humanizing The CX in OMNICHANNEL Banking

October 2022

Opportunities for Humanization to Make a Difference During Final Pay Offs

Knowledge

Meet the Payment Preferences of Today’s Consumers

With new tech solutions, you can meet consumer demand for easy payments.

Equal and Opposite Reactions: Payment Preferences Across the Generational Divide

The perpetual evolution of the payments industry can be exciting for consumers as their access to convenient payment methods continues to become more widespread.

Featured Case Studies

Financial Center First Credit Union

For 66 years, Financial Center First Credit Union (Financial Center First) has been serving its members and the community of Central Indiana. Learn how Financial Center First realized a 161% increase in transactions funded through self-serve channels by partnering with SWIVEL.

WEOKIE Federal Credit Union

Before leveraging SWIVEL’s comprehensive payment solution, WEOKIE Federal Credit Union juggled multiple business partners to try simplifying payments for its members: One provider to handle credit card payments by phone, another provider to handle web payments, and another provider to facilitate check-byphone transactions. Not only was it tough managing multiple relationships, but the business partners weren’t leveraging the latest technology.

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